Shipping Policy

At TinyBabi, we're proud to offer FREE shipping on all orders, worldwide.

Order Processing Times

Please allow 1-3 business days to process and dispatch your order after it's placed. An order is considered dispatched once it's handed off to our shipping carrier and in transit to your address. During peak times and holidays, processing may take up to 7 business days.

Estimated Shipping Times

Please note that during peak times and holidays, carriers may experience delays in transit and tracking updates outside of our control. For international shipments, customs delays may also occur, which could extend delivery beyond the estimates above.

Order Changes and Accurate Shipping Details

It's the customer's responsibility to ensure shipping details are accurate and complete at checkout. Incomplete or inaccurate details may result in delayed processing or order cancellation. If our system detects an address issue, our support team will email you to verify your shipping details within 3 business days of your order. If we don't hear back within that time, we reserve the right to cancel your order.

If you notice an error in your shipping details, email us at support@tinybabi.com within 24 hours of placing your order. We'll do our best to accommodate changes, but can't guarantee it after this window.

Delayed Delivery

We understand timely delivery matters, and we work to ship every order as quickly as possible. That said, delays can occur due to circumstances outside our control, such as severe weather, transportation disruptions, product availability issues, address verification problems, or payment processing delays. We'll notify you promptly if we become aware of any issue that may delay your order.

TinyBabi is not liable for delivery delays caused by external factors, and we can't guarantee an exact delivery date. We'll always keep you updated and help resolve any issues that arise.

Lost or Stolen Packages

Once a package is handed to our courier partners, it's out of our control. If your package is lost or stolen, contact us at support@tinybabi.com and we'll do our best to assist. We also recommend filing a claim directly with the courier, as most have a process for lost or stolen packages requiring some additional information from you. We'll follow up with the courier on your behalf as well.

Lost or stolen packages fall outside our refund policy, but we'll do everything we can to help, which may include offering a replacement depending on the situation. If the package can't be located or delivered, we recommend filing a police report.

Shipping Policy Changes

TinyBabi reserves the right to modify or update this Shipping Policy at any time without prior notice. It's the customer's responsibility to review the most recent version before making a purchase. By purchasing from and continuing to use TinyBabi, you accept this policy and any future modifications.

We encourage you to review this policy periodically. Questions or concerns? Contact us at support@tinybabi.com.